Merchandise will be shipped & received 2-3 weeks for US and CA customers. You will then receive a shipping confirmation with a tracking number when your order is shipped out.
I DIDN'T RECEIVE AN ORDER CONFIRMATION VIA EMAIL.
If you did not receive an email confirming your order, you may have entered your email incorrectly at checkout. This does not mean you won’t receive your order, it simply means you entered it incorrectly. Contact us on instagram.
I WOULD LIKE TO EXCHANGE / RETURN MY ITEM.
All orders are Non-Refundable / Non-Exchangable unless the item is flawed. We are unable to switch your size or item, so it is important you choose carefully before ordering. In the rare occasion that you receive a flawed item, reach out to us at nocapstudiola@gmail.com, and provide an explanation, order number, as well as images displaying the flaw.
I HAVE RECEIVED THE WRONG ITEM.
In the rare occasion that we send you the incorrect item, reach out to us at email nocapstudiola@gmail.com . Please provide your order number, as well as images displaying the mistake.
UPDATES ON MY ORDER?
Make sure to keep an eye on my instagram @nocapstudiola
OTHER
If you have a question that is not answered within this FAQ page, please do not hesitate to reach out to the email us nocapstudio@gmail.com
Off-White c/o Virgil Abloh™ embarks on a new narrative where free thinking inspires a pioneering format for the future, where the age of imagination is the product of reality.
Inspired by Virgil’s vision and approach to his art, Off-White™ nourishes a collective of creative minds that represent the best in their category and have a strong and personal connection with Virgil. Ibrahim’s relationship with Virgil and Off-White™, born and nurtured through Instagram DMs, blossomed both personally and professionally over the last 3 years creating a strong bond based on mutual respect and shared values.
“Making a successful luxury brand in nine years is genius. It’s a feat that I admire and hope to continue building upon with a rich legacy. He revolutionised streetwear and luxury that crosses generations and decades. He showed the world that the underrepresented, the underdogs and Black people, in particular, have brilliant minds and can push and compete equally in the establishment. He inspired hope and brought about change.” - Ibrahim Kamara, Art&Image Director Off-White™